GENERAL INFORMATION: Badges & Signs 162 Prices effective January 1, 2017 BADGES & SIGNS Art Charges One hour of artwork touch up is included per order. Additional time will be billed at $45.00 (V). You will be notified if your artwork needs more than one hour prior to work being started. Changes or Cancellations Changes to orders in progress may require additional charges and/or time. Cancellations for orders in progress will require payment for the order. Color Matching Digital full color and engraving processes cannot guarantee a PMS match. Drop Ship Additional $2.50 (Z) for each location requested other than the address that is on the account. Engraving We use laser engraving for our engraving processes. There is no set up charge for engraved items. Handling Fee A handling fee of $2.50 (Z) will be added to each order that is not submitted on our website or through other electronic processing systems. Over/Underruns There is no charge for exact quantity requests. You will only be billed for the quantity on your purchase order. Production Times Production times are stated for each item on their catalog page. Quantities over the last column pricing may require additional production time. A customer service representative will contact you within one business day to discuss production time and delivery options. Proofs • Virtual Proof Email: Add 2 working days to the item production when requesting a PDF proof. First proof is FREE of charge. Additional proofs are $15.00 (R). Production time begins after receipt of complete order including proof approval • Speculative Sample Proof for Catalog Items: Speculative sample proofs are available and production time is as stated in the catalog. • Speculative Sample Proof for Custom Items: Speculative sample proofs for non-catalog items or custom products will be charged the price of the quoted product and an additional fee of $25.00 (R) for each unique item produced. Quantity Price Breaks Prices listed at various quantity breaks assumes the same standard logo or design on the items and includes variable data personalization such as a name, phone number, or address changes. Random Samples Random samples are FREE of charge and shipping is NO CHARGE. We will do our best to meet requests for specific colors of imprint or vertical market imagery as available. Rush Orders Rush orders will be accepted as production schedule allows and must be preapproved. Rush charges and production time are based on the complexity of the order and color match requirements. Minimum charge is $25.00 (R). Third Party Shipping No additional charges apply if you provide us with a valid shipper number. Rights to Promotion We reserve the right to use all products in our advertising and displays unless specified in writing at the time of order. Artwork—Creating and Saving Files Full Color Process Digital full color products are full color CYMK process. Every element of the file must be colored with process CMYK colors. If RGB or other non-CYMK colors are used in your files the necessary conversions to CYMK will change the appearance of the colors when printed, sometimes dramatically. Create full color process item files with Adobe® Acrobat PDF files. Create one item sized correctly per document. Artwork must be at least 300 dpi. For highest quality output, 600 dpi is recommended. Requested file formats should be TIFFs, PDFs, or Illustrator Files with the fonts embedded in the file. Do not include any punctuation in the PDF file name and please keep it short as possible. Engraving Include typestyle, upper case, lower case or both along with the position of the engraving on the item on your order. If no logo will be utilized, providing artwork is not necessary. Artwork must be at least 300 dpi. For highest quality output, 600 dpi is recommended. Requested file formats should be TIFFs, PDFs, or Illustrator Files with the fonts embedded in the file. General Ordering Information Guaranteed Happy Buyer Service If for any reason you are not satisfied with your order, our team will do whatever it takes to make it right for you. Happy Buyers Guaranteed.
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