Lead Time - General Info

My Products 2017

Guaranteed Quality As the industry’s leading custom cup manufacturer, we are confident you will be satisfied with our product’s quality. Our 100% Quality and Service Guarantee is our ongoing promise that we will do what it takes to make sure you are satisfied with your purchase’s quality. Guaranteed Service We ship on time and guarantee it! If your order doesn’t ship as scheduled, we’ll pay the added freight cost to make up for the delay. Standard Lead Time Our standard lead time is one to two weeks depending on volume and when the order is placed. Each cup has a weekly production run (shown at www.visstun.com/runs) and all orders must be placed six work days prior to the scheduled SHIP day. Orders up to 50,000 pieces are available in six work days from the Weekly Production Run’s CUT-OFF day. Lead-time for larger orders are reviewed and approved on a case-by-case basis. How do the Weekly Production Runs work? As shown at www.visstun.com/runs, each cup has a Weekly Production Run with three critical days. These are: 1) ORDER Day is the last day we accept orders for the current production run without a LATE charge. All order details including art approval and any deposits, if required, must be finalized by 3:00pm PST on the RUN CUT-OFF Day or the order will miss the production run. 2) RUN CUT-OFF Day is the last day any complete orders, approvals, or payments can be received for the current production run. Any complete orders submitted on this date will incur a $120/v LATE charge. All order details including art approval and any deposits, if required, must be finalized by 3:00pm PST. If approvals and deposits are not received by 3:00pm PST on this day, the order will miss the current production run and the next SHIP Day for the size is ten work days away. 3) SHIP Day is one week after the RUN CUT-OFF Day. There is only ONE scheduled SHIP Day each week for each size. We will still ship as we finish the order but the ship date must be scheduled on or after the Weekly Production Run’s SHIP Day. Orders can be scheduled to ship AFTER the run’s SHIP Day but not before. What RUSH options are available? None. We do have options for orders placed after the Weekly Production Run’s ORDER Day. An order that is complete and can run without additional approvals, deposits, questions, and instructions can be placed by 3:00pm PST on the Weekly Production Run’s CUT-OFF day and will incur a $120/v LATE charge. 23 Standard Production Time: See Standard Lead Time section above. Art that is not output-ready requires additional lead time. Standard lead times are based on orders up to 50,000 cups or 5,000 coasters. For larger quantities, call for availability. Orders requiring special services such as Banding/Bundling will require additional lead time depending on project requirements. Pricing: All prices include a 4-Color print, but exclude a set-up fee. Prices are subject to change without notice. To ensure you have the best possible price, contact your Sales Counselor for an accurate quote. Minimum Order: Minimum order quantity for each product and size is listed on each product page. Quantities below minimum are not available. Terms: Standard credit terms are Net 30 upon approved credit. A signed credit application is required. Terms for credit card payments are Net 10. Late payments will incur a 1½% per month late fee. Prepayment of initial order may be required. Marketing: It is our practice to use overruns for samples and product images in our advertising. If this is not acceptable, please indicate this to us in writing. Co–Op Programs: Co-op programs are happily considered. Contact your Sales Counselor with details and Visstun® will develop a program for you. General Information ERRORS AND OMISSIONS: Visstun® makes every effort to ensure all information is complete and accurate. If there is inaccurate or incomplete information, we apologize but unconditionally reserve the right to correct any erroneous or missing language and information at any time, including erroneous prices. Further, Visstun® cannot and will not be responsible or liable for any damages, however described, that are caused as a result of said erroneous or missing information. If such an incident should occur, you will be notified of correct information as soon as it is reasonably possible after discovery. TERMS AND CONDITIONS: No terms or conditions of purchase orders dif ferent from the terms and conditions of seller (Visstun®) will become part of any sales agreement, purchase order, or other document unless it is specifically approved in writing. Our terms and conditions are part of our credit application. The credit application is available from your Sales Counselor or Customer Service Representative and must be completed and approved prior to order processing. Whew! Life is too short for this legal jargon but such is the world today!


My Products 2017
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