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My Products 2018

General information 2018 161 Terms & Conditions Pricing and Product Availability: All pricing shown in catalog in U.S. dollars. Product pricing fluctuations and/or discontinuations may occur. Cancellation: Orders will be billed for work incurred. Returns: As all items are custom made to your specifications, we cannot accept returned merchandise. Replacement of incorrect or defective items will be done at no charge if we are in error. You are responsible for rework charges once you have approved artwork. All non-personalized merchandise has a 15% restocking fee if returned. No claim or return will be accepted or credited 60 days after shipment. Order Information Purchase Orders: Please fax, mail or email all orders - not accepted verbally. The following information must be included on your purchase order: Your company name, address, phone and fax numbers, contact name, requested ship date, product number and description ordered, quantity, product color, layout instructions for artwork, imprint color, unit cost, additional charges, shipping instructions and sales promo code. Order Acknowledgement: Available via fax or email upon request. Set-up Charges: Most products $55.00. Exceptions: Los Angeles Metal Name Badge and Engraved Only Desk & Wall Name Plates: $25.00. Repeat Order Set-up: There are no set-up charges for exact reorders done within 2 years of the last order. Less Than Minimum: $50.00, absolute minimum is half the minimum quantity. Over/Under Runs: Exact quantities will ship on personalized items. All orders are subject to a 5% overrun or underrun and will be shipped and billed accordingly. Orders marked “No Overrun” will be subject to an underrun. Proofs: Email or fax proof FREE. Production time begins after proof approval. Proofs for orders produced at outside vendors are provided by the production company producing the order. Charges for outside vendor proofs are billable by a rate defined by the outside vendor (call for quote on proof cost). Note: Orders with personalization will have only the shortest and longest names proofed. Please be advised that requesting a proof with all names provided will incur extra charges and delay production. Be assured that we will print using all information provided within your name list, as it was submitted. Orders Over $5000: Factory requires a proof and pre-production sample to be produced on any non-exact repeat orders totaling $5000 or over. The cost of this pre-production sample, and ground shipping charges associated with it, will be provided at no charge. The required pre-production sample process for orders over $5000 can be waived, in writing, by the distributor. By foregoing the proof and/or preproduction Beacon Promotions ZOOMcatalog process on orders over $5000, any dissatisfaction with the finished product (outside of production errors attributable to factory’s workmanship) is the sole responsibility of the distributor/customer. Speculative Samples: Spec samples available for $65.00. Pre-Production Proof: $65.00. Production Schedule: Normal production time is listed by each product. Production time begins after art approval. Please add 2 days additional production time for pieces that are polydomed. Large orders may require additional time, consult factory. Rush Service: $50.00. Orders must be marked “Rush Service Required” in subject of email and on the PO. Production time begins after proof approval and does not include day order is received. Contact Customer Care for production time based on manufacturing availability. 24 Hour Service (Express Badges): All orders for Express Badges must meet the following criteria: one ad copy, one line of personalization and no drop shipment. Artwork Specifications Artwork is accepted via email at: Please indicate purchase order and product number with your file. Pertinent layout information should always be stated on the purchase order. We support the sm@rt guidelines for art transfer. Preferred Applications/File Formats: Pages 123 – 160 General Information We accept Adobe Creative Cloud 2014 or lower. Clean, 100% black and white artwork will be accepted. Artwork will be reviewed and if cleanup is needed, we will notify you in advance. A cleanup charge of $40.00 (X) is minimum. Do not submit files with linked images. Please embed all graphics. • Vector Art is preferred. It provides the best quality and allows images to be resized without loss of detail. Vector files must be saved in .ai, .eps or .pdf formats with all text outlined. • Raster Art must be saved in .tiff, .jpeg or .psd formats with all text rasterized. - Photographs must be to be at least 300 DPI at 100% of final size. Photo Submissions: Submit images how you would like them to appear on your badge. All images should be the same resolution and size. Example: If you want your image to appear 1" x 1", please crop all images to that size. Name the files by the person’s name. Example: johndoe.jpg. - Bitmap files must be saved at a minimum of 600 DPI at 100% of final size. We cannot accept artwork used on websites or that originates on the Internet. Personalization: • Personalization Lists: Must be submitted in Excel® and saved in .xls or .csv formats. All lists for personalized products should be submitted with your purchase order to prevent delays. Production time will begin when name list is received. Lists must be submitted electronically in correct format or a charge of $0.50 per line to reformat will be incurred. Each line of personalization should be on its own column in your list. Example: Note: Names will appear exactly as submitted. Please use the desired case (CAPS or Upper/Lower), titles and punctuation. • Full Color Personalizations: Printed personalizations allow for much greater flexibility of personalization color and font selection. (Hint: Use this personalization method when you need specific fonts or a particular color). Stock printer fonts available (shown below). Our standard full color font is Arial. Printer fonts may be used on most plastic products as well as on full color products. - Specialized fonts should be sent with art files: supply font files in (.otf) or (.ttf) format. Names should be sent as a separate text (.txt, .xls, or .doc) file, not converted to outlines or curves. • Laser Engraved Personalizations: Laser engraving will be used to


My Products 2018
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